View all jobs
Logistics Coordinator
Cape Town, Western Cape · RetailJob Purpose:
The Logistics Coordinator is responsible for planning, organizing, and monitoring the movement of goods to ensure timely and cost-effective delivery. This role serves as the critical link between suppliers, transporters, warehouses, and customers, coordinating all logistics activities while maintaining accurate records and resolving shipment issues.
Key Responsibilities:
1. Transportation Coordination
Required Skills & Competencies:
Technical Skills
✔ Logistics Software – Proficiency in TMS (Transport Management Systems), ERP, or WMS.
✔ Freight Knowledge – Understanding of Incoterms, customs procedures, and carrier networks.
✔ Documentation – Experience with bills of lading, import/export paperwork.
✔ Microsoft Office – Advanced Excel (pivot tables, VLOOKUP) for tracking and reporting.
Soft Skills
✔ Organizational Skills – Managing multiple shipments and deadlines.
✔ Problem-Solving – Resolving delays, damages, or misrouted freight.
✔ Communication – Clear updates to drivers, suppliers, and customers.
✔ Attention to Detail – Accurate data entry and documentation.
Qualifications & Experience:
Education:
The Logistics Coordinator is responsible for planning, organizing, and monitoring the movement of goods to ensure timely and cost-effective delivery. This role serves as the critical link between suppliers, transporters, warehouses, and customers, coordinating all logistics activities while maintaining accurate records and resolving shipment issues.
1. Transportation Coordination
- Schedule and track inbound/outbound shipments (road, air, sea).
- Book freight services and negotiate rates with carriers.
- Optimize routes to reduce costs and improve delivery times.
- Prepare shipping documents (bills of lading, customs forms, invoices).
- Ensure compliance with transport regulations (e.g., cross-border requirements in South Africa).
- Maintain records for audits and reporting.
- Coordinate with warehouse teams for loading/unloading schedules.
- Monitor stock levels and prioritize urgent shipments.
- Report discrepancies in shipments (damages, shortages).
- Provide real-time updates to clients on shipment status.
- Resolve delivery delays or issues with suppliers/carriers.
- Handle returns and reverse logistics processes.
- Update logistics software (TMS, ERP) with shipment details.
- Generate reports on freight costs, on-time delivery, and carrier performance.
- Analyze data to identify inefficiencies.
Technical Skills
✔ Logistics Software – Proficiency in TMS (Transport Management Systems), ERP, or WMS.
✔ Freight Knowledge – Understanding of Incoterms, customs procedures, and carrier networks.
✔ Documentation – Experience with bills of lading, import/export paperwork.
✔ Microsoft Office – Advanced Excel (pivot tables, VLOOKUP) for tracking and reporting.
Soft Skills
✔ Organizational Skills – Managing multiple shipments and deadlines.
✔ Problem-Solving – Resolving delays, damages, or misrouted freight.
✔ Communication – Clear updates to drivers, suppliers, and customers.
✔ Attention to Detail – Accurate data entry and documentation.
Education:
- Diploma/Degree in Logistics, Supply Chain Management, or Business Administration.
- 2–3 years in logistics coordination, freight forwarding, or transport planning.
- Experience with e-commerce, retail, or FMCG logistics is a plus.
- Familiarity with last-mile delivery and cross-border logistics (e.g., SACU/SADC trade).